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EDI HELP DESK INFORMATION



EDI Help Desk Phone Number: 1-877-273-4334


Option 1 Jurisdiction B DME MAC Suppliers
  Option 1 - Claim Status Inquiry Password Resets
  Option 2 - All Other Calls
Option 2 Medicare Part B Providers
  Option 1 – Password Resets
  Option 2 – All Other Non-Password Related Calls
Option 3 Medicare Part A Providers
  Option 1 – Password Resets
  Option 2 – All Other Non-Password Related Calls
Option 4 Latest EDI News

EDI Help Desk E-mail Support:


NGS.EDI.DMAC@Anthem.com Jurisdiction B DME MAC Suppliers
NGS.EDI.B@Anthem.com Medicare Part B Providers
NGS.EDI.A@Anthem.com Medicare Part A Providers

EDI Help Desk E-Mail Inquiry Form Complete this form for assistance with EDI issues or inquiries.
"Terms of Service" for E-mail requests.

Hours of Operation

8:00 a.m. to 4:00 p.m. (Eastern Time), Monday – Friday
The EDI Help Desk will be open until 6:00 p.m. (Eastern Time) for Password Reset Calls only.


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